Privacy Policy

Last Updated: November 15, 2025

1. Introduction

Secure Digital Ventures ("SDV", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our School Management System, training programs, and device hire services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • School or institution details
  • Student and staff information (when using our SMS)
  • Payment and billing information
  • Communication preferences

2.2 Usage Information

We automatically collect certain information when you use our services:

  • Device and browser information
  • IP address and location data
  • Pages visited and features used
  • Date and time of access

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages and updates
  • Respond to inquiries and provide customer support
  • Monitor and analyze usage patterns
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encrypted data transmission (SSL/TLS)
  • Secure data storage with regular backups
  • Role-based access controls
  • Regular security audits and updates

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent: When you explicitly authorize us to share information
  • Service providers: Third-party vendors who assist in operating our services (e.g., payment processors, hosting providers)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request corrections to inaccurate information
  • Deletion: Request deletion of your personal data
  • Data portability: Receive your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@sdven.com.

8. Children's Privacy

Our School Management System may process information about students, including minors. We collect this information only with the consent of parents, guardians, or educational institutions. We do not knowingly collect personal information from children under 18 without appropriate consent.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: